If for any reason you or the recipient of your gift are not satisfied with any products bought as Christmas presents after the 1st November 2023, you can return them up until Monday 8th January 2024 for an exchange or refund, provided that the products are returned to us in their re-saleable condition and in the original packaging.
A few important things to note:
- Please ensure to quote your order number on all correspondence and use the returns/exchange form enclosed with your order.
- When returning an item for a refund/exchange we are unable to reimburse the return postage charge. You can view our standard returns policy for more details.
- For obvious reasons, this does not apply to any personalised items, for example trainers with PRINTiD which cannot be returned as per our standard returns policy.
- Nothing in this Christmas returns policy affects your statutory rights.