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Be Christmas confident with our extended returns period
Netball UK offers you a special returns policy so you can be confident when you're buying your Christmas presents, gifts & treats.
If for any reason you or the recipient of your gift are not satisfied with any products bought as Christmas presents after Saturday 1st November 2025, you can return them up until Friday 9th January 2026 for an exchange or refund, provided that the products are returned to us in their re-saleable condition and in the original packaging.
A few important things to note:
- Please ensure you enclose your packing list in with your return, this is your returns/exchange form which can be filled in.
- When returning an item for a refund/exchange we are unable to reimburse the return postage charge. You can view our standard returns policy for more details.
- For obvious reasons, this does not apply to any personalised items, for example trainers with PRINTiD which cannot be returned as per our standard returns policy.
- Nothing in this Christmas returns policy affects your statutory rights.
Last Order Dates
Here's the last order dates for Christmas 2025 for all items in stock in our warehouse:
(for items such as netball posts, delivered directly from manufacturers, please contact us to confirm delivery dates)
| Royal Mail Tracked 24 & 48 | Friday 19th December at 3pm |
| DPD Saturday & Sunday Services (where available) | Friday 19th December at 3pm |
| DPD Next Day (UK Mainland) | Tuesday 23rd December at 3pm |
Christmas Closure
Please be aware that our team will be having a break over the festive period and Netball UK HQ will be closed from 3pm on Tuesday 23rd December until the New Year.
Orders placed after 12noon on Tuesday 23rd December will be prepared for dispatch on Friday 2nd January, and questions & return requests will also be dealt with then.