Shipping & Handling
DELIVERY COSTS & SERVICESAll orders received by 3pm (Monday to Friday) will be despatched the same day.UK STANDARD TRACKED DELIVERY - £3.95/FREE* Orders over £50.00 are shipped FREE OF CHARGE* Orders under £50.00 will be charged £3.95* Service: Royal Mail Tracked 48 Service, allow 2-5 days.* SMS and e-mail notification* Key advantage: Delivery is FREE if you spend £50 or overPlease note that it isn't a guaranteed service, but it is fully tracked. No signature is required, and the item can be left safe.Please allow five days for delivery before contacting our customer services. If you need your order urgently we recommend that you use our DPD Courier Service to ensure your order arrives in time.______UK EXPRESS TRACKED SERVICE - £1.95* Available as an upgrade¢ Orders under £50 - £5.90¢ Orders over £50 - £1.95* Available on orders weighing under 2kg* Service: Royal Mail Tracked 24 Service, allow 1-2 working days.* SMS and e-mail notification* Key advantage: Great price when the item usually gets there the next working day without a signature being required.* This is NOT a guaranteed next day service but in most cases arrives the next day. If you require a guaranteed service, please use our DPD Express service.______UK DPD COURIER SERVICE - £5.95* Available on all orders* Service: DPD Guaranteed Next Working Day Service * Orders must be placed before 3pm Monday to Friday to be despatched the same day. Eg if ordered on a Friday after 3pm the order will be despatched on Monday to arrive Tuesday.* Key advantage: One hour delivery window* PLEASE NOTE: Provide your mobile number as your main telephone contact, DPD will use a text service to update you with delivery details giving you a delivery with a ONE HOUR DELIVERY WINDOW. Your number will not be passed on or used for marketing purposes, it is purely to keep you updated. You will also receive an e-mail advising the same details.* A signature is required on delivery.* DPD Next Day does NOT include delivery at weekends or on bank holidays. This is a Monday-Friday service.* Applies to UK mainland ONLY, the following postcodes will be a two day service:AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, G83, HS1-9, IV (ALL), KA27-28, KW0-17, PA20-78, PH15-44, PH49-99, ZE (ALL)______UK DPD COURIER SATURDAY SERVICE - £9.98* Available on all orders* This is a guaranteed Saturday before 12 noon service provided by DPD.* Orders must be placed before 3pm Friday to be despatched the same day to arrive on a Saturday.* Key advantage: Guaranteed Saturday delivery and a one hour delivery window* PLEASE NOTE: Provide your mobile number as your main telephone contact, DPD will use a text service to update you with delivery details giving you a delivery with a ONE HOUR DELIVERY WINDOW. * A signature is required on delivery.* Applies to UK mainland ONLY______GENERAL INFORMATION ON UK DELIVERIESAll goods will be sent out by Royal Mail or DPD. Evidence of posting fulfils our obligation to deliver.NETBALL POSTS (with NUK, NBL or SS codes) are sent out by a designated courier. Please check the individual items for specific delivery details. For a faster service please call 0161 626 3936 or e-mail: email@example.comPlease note that posts with a NUK code have a postage surcharge to the highlands and islands of Scotland.ONLY the Gilbert and Net1 Netball posts are eligible for International Delivery.Although we hold thousands of items in stock, there may be a time that products are out of stock, if this is the case we will inform you of an expected delivery date as soon as possible.CHANNEL ISLANDSPlease ensure you choose the correct country eg: Jersey or Guernsey, this way the VAT will be deducted from your order.UK - NON MAINLANDAll small items under 2kg can be sent via Royal Mail, however, larger parcels are classed as International. Please see DPD International Delivery for further details.INTERNATIONAL PARCELSYour delivery cost is calculated based on the delivery address and the total weight of the order.Royal Mail International Packet Zone Priority Rates (non-tracked service):European Union Under 1kg = £6.25 + VATEuropean Union Under 2kg = £10.83 + VATRest of the World Under 1kg = £9.99Rest of the World Under 2kg = £16.99Delivery Timescale:Europe 3-5 daysRest of World 5-7 days(Doesn't include the day of posting)DPD INTERNATIONAL DELIVERY (Tracked Service)Zone 1 including UK Offshore Destinations: £15.00 + VATNorthern Ireland, Eire, The Channel Islands, Scottish Highlands, France, Germany, Belgium, Luxembourg and The NetherlandsDelivery Timescale: 2 Working DaysSingle items weighing up to 31.5kg. Maximum dimensions 175cm length, 300cm girthNetball UK's Special Netball Zone: Australia, New Zealand, West Indies, USA & CanadaUpto:1kg = £20.001.5 kg = £25.002kg = £28.003kg = £30.004kg = £35.005kg = £45.006kg = £50.007kg = £55.008kg = £60.009kg = £65.0010kg = £70.00Delivery timescale: 3-5 daysOur delivery charges are based on what our couriers charge.International customers may have to pay an import duty. For information, please contact your local customs office. Country-specific customs duties and taxes are the responsibility of each individual customer.SMU GARMENTSAll SMU's (Special make up) are made to order, please enquire for expected delivery dates.NETBALLSPlease note that all the netballs advertised will be sent deflated.VAT - VALUE ADDED TAXAll orders despatched to the United Kingdom and European Union countries are charged at the current vat rate of 20%.All other countries will be exempt from V.A.T.Whether you are charged V.A.T. or not is determined by the shipping destination.